Watch this video to learn how to set up Salesforce Knowledge so you can help your team more easily find answers to common customer requests. When you're done, check out this video ( to learn how to use Help Center to easily build a branded self-service support site to help your customers find answers to their questions on their own terms. Related resources: Product Documentation: How to Transform Customer Support with Essential: How to Enable All Service Channels in Essentials: #Salesforce #SalesforceKnowledge #Trailhead Subscribe to Salesforce: Learn more about Salesforce: Website: Facebook: Twitter: Instagram: LinkedIn: About Salesforce: Salesforce is a customer relationship management solution that brings companies and customers together. It's one integrated CRM platform that gives all your departments — including marketing, sales, commerce, and service — a single, shared view of every customer.