Link to GitHub project: Links to files used to build osTicket: - osTicket - - The actual help-desk application files (PHP code, templates, and installer) you upload to your web server. - HeidiSQL - - A lightweight GUI tool to connect to MySQL, create the osTicket database, and manage its schema. - MySQL - - The database server that stores all tickets, users, settings, and attachments. - PHP - - The scripting language interpreter that runs osTicket’s backend logic on the server. - PHP Manager for IIS - A simple IIS plugin to register PHP, switch versions, and enable required extensions like mysqli and gd. - IIS URL Rewrite - - An IIS module that translates clean URLs (e.g., /open) into the actual PHP scripts - Visual Studio C++ Redistributable - System-level runtime libraries required for PHP and MySQL to execute properly on Windows.