This Dell Alienware x17 r1 has a keyboard that no longer works when in an OS like Windows or Linux, and this also affects Alienware x15 r1,x15 r2, x17 r2 laptops, and many other manufacturers like Acer, MSI. These laptops have RGB backlit keyboards and are connected through a USB interface, but start developing an issue that the USB device has an "unknown USB descriptor". I finally figured out the cause and have a real solution to fix this issue once and for all. 🛠️Need Replacement Parts or Repair for your Dell or Alienware Laptop We have specialized exclusively in Dell laptops since 2002 and stock more than 500k genuine OEM Dell laptop parts. 💻Dell Alienware x17 r1 Parts List 🙎‍♂️About me I (Nathan) have been working on and repairing Dell laptops for more than 25 years, and in 2002, I started , which is a company that specializes exclusively in Dell and Alienware laptops. We buy out and stock all of Dell's laptop inventory, which Dell no longer stocks. We now have more than 500K Dell genuine OEM parts in our warehouse and have become the number one place for Dell laptop owners. You can purchase parts to repair your own laptop or send it in and have me or one of our Dell experts service your machine. **************************************************** Here is the list of equipment that I use. (Affiliate Links) **************************************************** BIOS Chip Reader: TL866-3G (T48) SOP8 Pogo Pin Chip Clip - 5x6mm and 6x8mm -- Chip Reader Software -- Xgpro Hex Editor Software: Neo Hex Editor -- EC Programming: PCBite Probes (Full Kit) -- EC Programming: PCBite Probes (Probes on;y) -- EC Programmer: vertyanov SAS EC Programmer -- Microscope: Amscope SM-4T Trincocular( zoom) -- Microscope Camera: -- Amscope MU1803 -- Better Microscope Camera: 4K HDMI KP-3609A4K -- Ultrasonic Cleaner: Crest Ultrasonics P1200D -- SMD Rework Station (Hot-Air): Atten ST-862D -- DMM Volt Meter: UNI-T Digital Multimeter UT161B -- USB-C Meter: Power-Z C240 Portable USB-C Tester -- USB-C Meter (w/ PC Interface): Power-Z KM003C USB-C Tester -- Thermal Camera Better: Flir One Pro Thermal Imaging Camera -- Thermal Camera Cheaper: Seek Thermal Compact Thermal Camera --