Learn how to create a #KnowledgeBase in #SharePointHelpDesk using #PlumsailHelpDesk for #SharePoint. The video covers adding categories and articles, setting visibility, organizing content, and using smart search. See how the Knowledge base in #HelpDesk helps users find answers and supports agents through the self-service portal and SharePoint widget. 🎯 Start your 30-day free trial (no Credit Card required): 📖 Documentation: %20Guide/Knowledge% Connect with Plumsail 📧 Email: support@ 🔗 LinkedIn: ❓ QUESTION: Have a question? Drop it in the comments! #Plumsail #PlumsailHelpDesk #SharePointHelpDesk #KnowledgeBase #HelpDesk #SharePoint #CreateKnowledgeBase #ITSupport #CustomerSupport #SelfServicePortal #HelpDeskAutomation #SharePointTutorial #PlumsailForSharePoint