Sammons Financial Financial Group is optimizing operations by consolidating 18 applications into one unified contact center powered by Salesforce and AWS. This integration boosts both customer and agent experiences through enhanced efficiency and real-time decision-making. Explore how this transformation has elevated their customer support and customer satisfaction. Learn more at: #Salesforce #Agentforce #customerstory Subscribe to Salesforce’s YouTube Channel: Learn more about Salesforce: Facebook: Twitter: Instagram: LinkedIn: About Salesforce: Improve customer relationships with Salesforce, the #1 AI CRM where humans with agents drive customer success together. Our integrated platform pairs your unified customer data with trusted agents that can assist, take action autonomously, and hand off seamlessly to your employees in sales, service, marketing, commerce, and more. Disclaimer: This video is for demonstration purposes only. All account data depicted is fictional and does not contain personally identifiable information (PII). This content is intended solely to illustrate product functionality in a simulated environment.