A real day in the life of a SysAdmin — troubleshooting SSL certificates, handling security alerts, and dealing with those classic printer nightmares. If you want to see what IT support actually looks like in 2025, this is it. 🔗 My Recommended IT Resources (affiliates help the channel at no extra cost) 🎓 Coursera Certificates • Google IT Support Professional → • Google Cybersecurity Professional → 🧪 CompTIA A+ (Jason Dion) • Core 1 Course → • Core 1 Practice Tests → • Core 2 Course → • Core 2 Practice Tests → 🌐 Network+ (Jason Dion) • Full Course → • Practice Tests → 🔐 Security+ (Jason Dion) • Full Course → • Practice Tests → 📡 CCNA & Networking • David Bombal CCNA Course → • Jeremy’s IT Lab (free CCNA) → 🧰 Hands-on Labs • AZ-104 Microsoft Labs → 📚 Books I Recommend (Amazon) • CompTIA A+ (Mike Meyers) → • Network+ All-in-One (Meyers) → • Security+ SY0-701 (Gibson) → • CCNA – 31 Days Before → 🎥 My Setup • Mic → • Camera → • Lens → • Laptop → 0:00 Intro 0:53 Ticket 1 - SDWAN reports 1:51 Tickets 2,3,4,5 - Compliance Rules / DLP 2:30 Ticket 6 Vulnerability Remediation (SFTP) 3:09 Ticket 7,8,9 - SSL Certs 4:13 Ticket 10 - Raising Domain Functional Level 4:46 Ticket 11 - P1 For Security Tool Lockout 5:30 Ticket 12 - Weird Printer Ticket 6:35 Ticket 13 - Malicious website prompts 6:52 Ticket 14 - P1 File Access 7:40 Ticket 15 - Drive space on a physical server 8:48 Ticket 16 - Full Software Listing 9:44 Ticket 17 - Persistent Account Lockout 10:46 Ticket 18 and 19 - ISP Links Down 11:46 Ticket 20 - SSL Cert 12:35 Tickets 21,22,23 - More SSL Certs lol 12:44 Ticket 24 Licensing for our RMM tool 13:03 Ticket 25 Sharing a terminated user's files 13:31 Ticket 26 Scan to Email setup (direct send) 14:51 Outro 💬 Comment your thoughts below and I'll respond to every one! 📲 Work With Me / Sponsor a Video: Email: jake@ Website: ⚠️ FTC Disclaimer: Some links are affiliate links. I earn a small commission at no extra cost to you.