In today’s video, I’m taking you behind the scenes to show you a day in the life of a Customer Success Manager at a top SaaS company in Sydney, Australia! If you’ve ever wondered what it’s like to work in a fast-paced tech environment, this video is for you. From client meetings to internal collaborations, I’ll share all the ins and outs of my role in a leading SaaS company. 🌟 A little about me: I’m a Customer Success Manager with experience working in the Big 4 Consulting & Amazon in the Past. I’m passionate about helping businesses thrive by making sure their customers succeed. I’m currently based in beautiful Sydney, where I get to collaborate with excellent teams and clients every day! 📸 Add me on IG: @ In this video, you'll glimpse what it’s like to work at a top tech company, from handling client success to navigating office culture. I’ll show you my typical workday, the tools I use, and some fun moments throughout the day. Watch this video if you’re curious about what a Customer Success Manager does, or if you’re considering a career in tech and want to know what it's really like behind the scenes! Let me know in the comments if you enjoyed this behind-the-scenes look into my role at a SaaS company in Sydney! 😊