Use Microsoft's Power Automate with robotic process automation, or RPA, to extensively automate everyday manual business processes. Xerox and their internal community of citizen developers are using this homegrown expertise to launch a rich catalog of unattended bots as a service to their customers. Shivani Agarwal, Director of Process Automation at Xerox, joins Jeremy Chapman to share how Xerox is using RPA with Microsoft’s Power Automate. See how everyday business users are driving process automation, the sheer breadth of what they're using automation for, and how it's enabled a new revenue stream for the company. ► QUICK LINKS: 00:00 - Introduction 02:05 - Automation example by citizen developer 02:57 - See how it runs 04:34 - Transition from Softomotive & using Power Platform 08:11 - Xerox’s automation center of excellence 09:43 - Walk through example of RPA bot services 12:23 - Wrap up ► Link References: Learn more about what Xerox is doing and view their RPA services at For more about RPA, visit ► Unfamiliar with Microsoft Mechanics? We are Microsoft’s official video series for IT. You can watch and share valuable content and demos of current and upcoming tech from the people who build it at #Microsoft. Subscribe to our YouTube: Join us on the Microsoft Tech Community: Watch or listen via podcast here: ► Keep getting this insider knowledge, join us on social: Follow us on Twitter: Follow us on LinkedIn: #PowerAutomate #RPA