Need Help With Salesforce? Go here: In this video I explain how to use the key features inside Salesforce CRM. 00:00 - Intro 00:49 - Home 02:33 - Leads 09:42 - Accounts 13:22 - Contacts 14:32 - Opportunities 19:53 - Cases 24:19 - Tasks 26:14 - Calendar 27:50 - Reports 29:44 - Dashboards 31:15 - Campaigns 33:38 - General Admin 39:39 - Outro My LinkedIn: My Instagram: CRMCrew LinkedIn: #salesforce