Introducing new systems in your Med Spa? You’re almost guaranteed to meet resistance. But that doesn’t mean your team is lazy or broken. In this episode, I talk about how to lead your team through the discomfort of doing things differently with clarity, encouragement, and structure. I break down Dan Sullivan’s 4Cs framework and how to build a positive accountability system that drives results (without creating resentment). Get ready to turn resistance into momentum and become the kind of leader your business needs for its next level. HIGHLIGHTS - Why resistance is a normal (and expected) part of growth. - The reason your team avoids change (hint: it’s not laziness). - Dan Sullivan’s 4 C's framework to help you and your team build confidence. - What to do when a team member resists selling premium packages. - How to tell if someone’s coachable or just not the right fit. - How to build a growth mindset culture in your practice. RESOURCES + LINKS Try Ask Heather AI for 30 Days HERE Apply for The Med Spa Advantage HERE FOLLOW Heather: @heatherterveen Website: