When you want to move from a help desk role to become a system administrator, this video will give you an unfair advantage against your competition. Small steps will make a difference when you apply for your first role to become a system administrator. For many help desk technicians and help desk analysts, the next career step is to become a system administrator. The competition for junior-level system administrator roles is high and you need to develop some competitive advantage to win in this game. This video gives you that competitive advantage.