in this video we are talking about dealing with end users who are difficult and what you can do to make the most of it. ------ A+ Product and Other Certification Book recommendations:(affiliate link) Top Recommendations! CompTIA NET+ Guide to Troubleshooting: (affiliate Link) CompTIA A+ All-in-One Exam: (affiliate link) MCSA Server 2016 Study Guide: (affiliate link) MCSA SQL 2016 Study Guide: (affiliate link) MTA OS Fundamentals: (affiliate link) CCENT Official Cert Guide: (affiliate link) CCNA Routing & Switching: (affiliate link) I.T. Career Questions/Zach Talks Tech Merchandise: -------- The equipment used in this video is as follows(Affiliate links below) Sony a9(Main Camera): Sony a7(Second/Backup Camera): Google Pixel 2 XL(Back Up Camera): Zoom H1 Digital Recorder: Giant Squid Microphone: Flexispot 47" Sit Stand Desk: NanoLeaf LED Lights: ?rfsn= &utm_source=refersion&utm_medium=affiliate&utm_campaign= -------- Thank you for visiting my YouTube channel. Facebook: Twitter: Instagram: SnapChat: ZachTalksTech Website: Information Systems: