In this episode, I wanted to take some time to share my background and give you a glimpse into my professional journey. From starting out in the IT help desk in my hometown to making the leap to the DFW area, where my career truly took off, I have faced challenges, disappointments, and triumphs along the way. I'll be sharing some eye-opening experiences I had during my time in the help desk, including being passed over for a role in cybersecurity due to internal politics and the realization that loyalty to oneself is essential in the corporate world. But the story doesn't end there. I'll also be diving into my transition to the Network Operations Center (NOC) and the valuable lessons I learned during my time there. Plus, I'll discuss the importance of knowing when it's time to make a change and pursue new opportunities. So sit back, relax, and join me on this enlightening episode as I discuss why I made the decision to leave the help desk and share insightful advice for those considering a career move in the IT industry. But before we begin, don't forget to hit that like button if you're watching on YouTube and subscribe to our podcast on Apple Podcasts, Spotify, or your preferred podcast platform. Your support helps us grow and bring you more exciting content. So without further ado, let's dive into "Why I QUIT the IT HELPDESK" on Techtual Chatter! 00:00 Intro 03:31 Hiring incident blocked due to clearance breach. 09:27 Moving to Dallas for more job opportunities. 12:36 Focus on yourself, work hard, ignore others. The NOC can be challenging and educational. 14:50 Alarm mistake leads to help desk confusion. 18:27 Owner's weekend visits disrupted my sleep. Job dissatisfaction leads to seeking better opportunities. 21:59 Leaving hometown or job: just do it. 24:22 Learn, wait, seize opportunities, enjoy life. ---------------------------------------------------- ➡️ If you're ready to get a career in Tech sales or start your IT career, then check out Course Careers! Tech Sales is one of the outlier careers that makes it easier to make 6 figures at your first tech job. The IT course was designed by Josh Madakor, check out testimonials here: ➡️ Use this link and my coupon code to get started today Use my coupon code to get $50 off: TECHTUAL50 ------------------------------------------------------- ➡️ Check out my Advance your cybersecurity course on linkedin learning here: ---------------------------------------------------- ➡️ Donate to the channel here: ---------------------------------------------------- ➡️ Get your coaching, new resume, and more here: -------------------------------------------- ➡️ Grab My ebook: -------------------------------------------- ➡️ Check out The TechTual Talk Podcast: ➡️ Follow me on social media: Instagram: TikTok: @techtualchatter Twitter: ----------------------------------------------- ➡️ Check out my desk setup here: ---------------------------------------------- ➡️ Check out my latest cybersecurity resume mistake video here: ➡️Watch these playlist: Cybersecurity Jobsearch Tips: ➡️ TechTual Chatter Reactions: FTC Legal Disclaimer - Some links found in the description box of my videos may be affiliate links, meaning I will make a commission on sales you make through my link. This is at no extra cost to you to use my links/codes, it's just one more way to support me and my channel! :) Intro Music By: Julian Avila soundcloud: instagram: FTC Legal Disclaimer - Some links found in the description box of my videos may be affiliate links, meaning I will make a commission on sales you make through my link. This is at no extra cost to you to use my links/codes, it's just one more way to support me and my channel! :)