Welcome to Liftoff Voice—the third in our four-part Liftoff video tutorial series designed to be your launchpad for building communication solutions that take flight with Twilio. In this video, Twilio Developer Evangelists Bianca, Alex, and Sarah walk you through how to build voice applications ranging from simple call centers to full-service contact centers. Chapters: 00:10 - Introduction 02:50 - Explaining Twilio in Context 05:56 - Voice Foundations 12:30 - IVR 27:19 - Flex, Voice Insights, Voice Intelligence Check out rest of the Lift Off series at