Deliver instant support for IT, HR, and more right where your users are with Aisera Assistant on WhatsApp! This demo video showcases how the Aisera Assistant transforms employee experience with the world’s most familiar messaging app. Stop forcing employees to log into multiple portals. With WhatsApp as a service desk channel, users get instant assistance, automated resolutions, and seamless escalation to live help desk agents, all without leaving the chat. Watch to see how Aisera boosts engagement and delivers a truly natural, conversational Digital Employee Experience (DEX). In this Aisera demo, you will see: 0:18 - Introducing WhatsApp as a fully integrated channel for the Aisera Assistant. 0:44 - The simple setup process for IT administrators to enable the WhatsApp service channel. 1:06 - A real-world example of an employee (Sophia) receiving instant troubleshooting steps. 1:22 - Automated Ticket Creation: The user escalates the issue, and the AI creates and updates a service desk ticket directly from WhatsApp. 1:46 - Seamless Live Agent Hand-off: Sophia is instantly routed to a live agent within the same chat, with complete conversation context transfer. 2:16 - Proactive Action: The AI automatically runs diagnostics for a slow laptop and clears background processes, all via WhatsApp chat. 2:44 - Highlighting WhatsApp as the latest addition to Aisera's comprehensive omnichannel experience alongside Microsoft Teams, Slack, etc. Why Aisera Assistant on WhatsApp? ✔️ True Omnichannel Experience: Provide help where employees already are, integrating seamlessly with WhatsApp. ✔️ Instant Conversational resolution: AI provides instant answers and troubleshooting steps, minimizing ticket volume. ✔️ End-to-End Automation: Automatically create tickets, update them with screenshots, and run back-end diagnostics/fixes directly from the chat. ✔️ Contextual Live Agent Transfer: Instantly route urgent issues to a human agent, who receives the complete conversation history for a fast resolution. ✔️ High Employee Engagement: Deliver a natural, zero-friction service experience that maximizes your Digital Employee Experience (DEX) score. 📌 Book a demo: 📌 Aisera Assistant: 📖 Agentic AI Blog: #Aisera #WhatsApp #AIAgents #ITSupport #ServiceDeskAutomation #EmployeeExperience #ITSM #AIForITSM #AIAssistant