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  • 1 год назадОпубликованоYeastar

Yeastars Inbound Call Center Solution Overview (2024)

Yeastar P-Series phone system includes an embedded inbound call center function. It provides a comprehensive set of features designed to enhance call center efficiency and ensure exceptional customer service. Join us in today's video as we walk you through the key components of our solution! ➡ Learn more info: ➡ Get a 30-day free trial to explore more: ➡ Setup guide for this solution: We've hosted a live stream to live demo the solution, you can check it here: ————————————— *CHAPTERS* 00:00 Overview 00:36 IVR • Time-based • Multi-lingual 01:32 Queue Management • Workload-based routing • Skill-based routing 02:15 Agent Management • Dynamic agents • Static agents • Customizable SLA 03:05 Queue announcement & Queue Callback 04:00 Queue Panel & CTI 04:22 Queue Call Log 04:42 Queue Performance Overview 05:20 Wallboard 05:49 Call Reports 06:25 A complete solution ————————————— Subscribe to Yeastar's YouTube Channel: Visit Yeastar's website: LinkedIn: Facebook: Twitter: Instagram: